Terms & Conditions

Products

• The photos represent the thematic style of the floral arrangement.

• Flowers and plants are products of nature; hence, the sizes, shapes, colours and availability may vary.

• When certain floral products or vessels become unavailable, our designer may make appropriate substitutions of equal or higher value while maintaining the aesthetic style of the arrangement.

Order Cancellation

• Cancellation has to be made 48 hours in advance of the delivery date.

• A $10 cancellation admin fee is chargeable.

Office Operations

• Ji Mei Flower will endeavor to reply all email enquiries within 24 hours upon receipt during office working hours.