Delivery Terms

• Ji Mei Flower offers free delivery islandwide. However, surcharges will be applied during festive seasons and for seasonal products.

• For areas with restricted access or heightened security, please obtain clearance from the respective security office. Please also send all relevant documents to enquiry@jm.com.sg quoting your order number, 48 hours in advance of the delivery date.

• Customers may choose the delivery date. However, the delivery time may not be selected.

• All deliveries will be completed before 7pm daily.

• In the event when the recipient is not on-site to receive the product and cannot be contacted via mobile, our customer service will inform the buyer. The buyer may choose to leave the item at the door, or pay an additional $15 for re-delivery at a later time or opt for self-collection.